In everyday life there is always someone you may rely on as an expert because of their experience, knowledge or problem solving skills. He/She is known as your go-to-person. They may be a family member, friend or co-worker. They are your one phone call from jail, phone a friend, talk off the ledge, hospital lifeline. Regardless of their role in your life they are important and necessary. Even more so when you are building your home!
One of the largest partnerships (outside of the bank) you will have during a building project will be with your lumberyard. The lumberyard works closely with the GC to determine initial building costs and as a supplier of the majority of building materials. When you contract with a lumberyard you are assigned a lumberyard sales rep. The sales rep is given a copy of your blueprint and is responsible for going to your job site to assist you in measuring and determining the correct material quantities. You have no control over who you are assigned, it's really luck of the draw. You just cross your fingers and say a prayer that you can rely on this person. When you can't you learn to quickly identify and find their "go-to-person".
Before you order any materials through a lumberyard you are presented with an invoice outlining the vendor, quantity and cost. You have to either verbally or electronically review and sign off on this "order request" before anything is ordered. This process is done to minimize mistakes and delays.
Sometimes it works and sometimes it doesn't.
This past week we finally ordered the remainder of our exterior siding, Maibec Cedar Shingles. We had discussed the vendor, color, quantity and cost with our lumberyard rep in nauseaum over the past month. Especially since we learned that our rep had miscalculated the total amount we needed for our project. An expensive mistake.
So when it was finally time to place the shingle order we thought we were both on the same page. Until this showed up at our job site at the end of the week. 16+ squares of the wrong cedar. If you are reading this and know the going rate for one square of painted cedar shingles (1 sq= 100 sq feet at $315 a pop) then you won't be surprised to hear that my head almost popped off of my head from frustration! It's a stereotype that construction workers can be vulgar. I'm sure not all of them are. But now I completely understand why! If you know me I don't swear often. I'm typically pretty politically correct, under normal circumstances. But on this day all of that went out the window! I was no longer a nice suburban mom of two who works in an office and goes to church on Sundays. I had an out of body experience.
Our lumberyard rep had ordered SBC Cape Cod Gray and we asked for Maibec Cape Cod Gray. You would think no big deal, they are both big vendors out of Canada, it's white painted cedar, the colors should be very similar. But you would be wrong just like our sales rep. Every vendor has their own samples and paint colors for a reason. No paint is the same.
After a call to our lumberyard, our sales rep and his manager and his managers manager. We asked that everything be returned and the correct cedar ordered. This mistake will cost us a week delay on siding.
As I sit here typing this I have to keep taking deep breaths and reminding myself that the road to success is always under construction!